Support

The quickest way to reach us is from Sable itself. Open Settings, then tap Contact support — it starts an email to us with the address already filled in.

You can also write to us directly at sable@jjisolutions.co.uk. It’s the same address, and it reaches the same place.

Sable Pro is a one-off unlock, not a subscription — there’s nothing to cancel. If you’ve bought it and it isn’t showing, open Settings and tap Restore purchase. As long as you’re signed in with the account you bought it on, it comes straight back.

Refunds are handled by the store rather than by us. On iPhone and iPad, request one through Apple’s “Report a Problem” page; on Android, through Google Play. If a restore won’t work, email us and we’ll help you sort it out.

If something has gone wrong, it helps to know which device you’re using, which version of Sable you’re on (Settings shows it at the bottom of the screen), and what you were doing when it happened.

Please don’t send us the photo itself. We don’t need it, and we’d rather it stayed on your phone where it belongs.